Dr. Kaga, Dr. Ormsbee and their staff are very professional, kind and compassionate. We recently had to have our beloved Pearl euthanized after failed treatment 2ndary to CHF and renal failure. They treated us and our cat very respectfully and even sent us cards and made a memorial contributuion in her honor. 3 weeks later, we were back, with Midnight, for a UTI. Now, we are returning for a well check up for him and a new exam for a kitten we just rescued yesterday. We call and they see us in the same day!