I made a reservation to board my 2 dogs here. When I arrived to drop off my dogs, I asked when the last bathroom break in the evening was for the dogs - I was told 4pm. Baffled, I asked when the first bathroom break was in the morning - 6am. When I pointed out that it was a 14 hour stretch with NO bathroom breaks, I was told that the runs were large and the dogs could go to the bathroom in the runs that there were drains in them - ARE THEY SERIOUS? I told the woman that my 2 dogs are completely housetrained and would NEVER go to the bathroom in the run. I then told her that 14 hours without a bathroom break was inhumane and that I would NOT leave my dogs there - I walked out.
